<blockquote><font class="small">In reply to:</font><hr /><p>This is similar to another discussion here a week or two ago, in which I basically stated that when paper is a by-product of a good process, then the situation is healthy, but when paper is thre process - then the process is at least as bad as worthless, maybe worse - as shutting down of thought processes can occur. <p><hr /></p></p></blockquote><br /><br />It's very very true. A lot of people complain about the futility of ISO or CMMI certification, because it means so much paperwork that it impedes their ability to work. But that's really a symptom of a bad implementation of process. Getting a good process does require paperwork, but every single bit of paperwork has got to be justified. For instance, CMMI certification at certain levels requires that you collect measures of your work and look at them regularly with. If you pick the measures at random and then don't put enough thought into how much work it'll be to maintain those measures and then to get any use out of them, then it's worse than useless because it'll become nothing more than waste of time and resources. Instead, you need to pick measures that are meaningful, useful, and not too cumbersome to collect.<br /><br />There's no point implementing process unless you do it right. But if you do it right, there's a lot to be gained by it. If the widget you build goes wonky later on, you'll have a paper trail of the right artifacts to zero in on the reason why it went wonky. If your factory burns down, you'll be able to pull records from your offsite storage facility to rebuild your entire fabrication process. Stuff like that. And if you build in a very good review and change control process, you will greatly reduce the number of defects and enhance overall understanding of the product. If you do it right, the process will help you. If it's not helping you, that's a good sign that something needs fixing in the process. <div class="Discussion_UserSignature"> <p> </p><p><font color="#666699"><em>"People assume that time is a strict progression of cause to effect, but actually from a non-linear, non-subjective viewpoint it's more like a big ball of wibbly wobbly . . . timey wimey . . . stuff."</em> -- The Tenth Doctor, "Blink"</font></p> </div>