<blockquote><font class="small">In reply to:</font><hr /><p>Step 0: Realize that there is virtually nothing the mods or admins can do. That's what makes these &%$#@!s such a menace: they're not stupid enough to violate the Terms Of Service. They are here to play their stupid games and they won't jeopordize their fun by going over the line.<p><hr /></p></p></blockquote>You've been a mod in the past, haven't you? *sigh* You have <b>exactly</b> identified the problem. There are posters (not necessarily spaceiscool) who I personally would love to boot from the forum, but can't because they haven't actually broken any rules. (I probably shouldn't say this, but I put them on a mental list and <i>wait</i> for an infraction!)<blockquote><font class="small">In reply to:</font><hr /><p>Step 2: Identify the trolls. Maybe even go so far as to start polls as a referendum on a particular poster...<p><hr /></p></p></blockquote>Nice idea, but word it <b>very</b> carefully, or it might be taken as a personal attack.<blockquote><font class="small">In reply to:</font><hr /><p>Step 3: Don't feed the Troll. <p><hr /></p></p></blockquote>This is actually <b>the best</b> way to deal with trolls - they live for the reaction, if there isn't one they will soon get bored of shouting into empty space.<blockquote><font class="small">In reply to:</font><hr /><p>Step 4: Modify the TOS to ban users who have been determined to be uncurable trolls, after some sort of due process to establish their status as such.<p><hr /></p></p></blockquote>Ah, but <b>what</b> process? You saw how much hysteria was generated by the decision to more tightly moderate (near) profanity - I don't think we'd be able to come up with a set of criteria that could satisfy even a simple majority of members.